ACCESSIBILITY STATEMENT
Last Updated: January 22, 2026
Our Commitment to Accessibility
Smartqix LLC is committed to ensuring that QixCount is accessible to all users, including people with disabilities. We believe that everyone should have equal access to manage their business finances, and we are actively working to improve the accessibility of our platform.
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which provide guidelines for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Conformance Status
QixCount is partially conformant with WCAG 2.1 Level AA. “Partially conformant” means that some parts of the content do not fully conform to the accessibility standard.
We are actively working to achieve full conformance and are committed to continuous improvement of our platform’s accessibility.
Accessibility Features
We have implemented the following accessibility features throughout QixCount:
Navigation and Structure
- Consistent navigation across all pages
- Logical heading structure (H1, H2, H3, etc.)
- Skip navigation links to bypass repetitive content
- Breadcrumb navigation for easier orientation
- Descriptive page titles
Visual Design
- Sufficient color contrast ratios for text and interactive elements
- Text can be resized up to 200% without loss of functionality
- Content reflows on smaller screens and when zoomed
- No content relies solely on color to convey information
- Focus indicators for keyboard navigation
Keyboard Accessibility
- All interactive elements are accessible via keyboard
- Logical tab order throughout the application
- No keyboard traps
- Keyboard shortcuts for common actions
Forms and Inputs
- Descriptive labels for all form fields
- Error messages that clearly identify the problem
- Instructions provided where needed
- Required fields are clearly indicated
Images and Media
- Alternative text for informative images
- Decorative images are hidden from assistive technologies
- Charts and graphs include text alternatives or data tables
Content
- Plain language used where possible
- Abbreviations and acronyms are explained
- Links have descriptive text indicating their destination
Known Limitations
While we strive for full accessibility, some areas of QixCount may have limitations:
Current Known Issues
Feature | Issue | Remediation Plan |
Complex financial charts | Some interactive charts may have limited screen reader support | Working on adding comprehensive data tables as alternatives |
PDF report exports | Generated PDFs may not be fully accessible | Evaluating accessible PDF generation solutions |
Third-party integrations | Some embedded third-party content (Plaid, Stripe) may have accessibility limitations | Working with vendors to improve accessibility |
Legacy features | Some older features may not meet current standards | Systematically updating legacy components |
We are actively working to address these limitations. Please contact us if you encounter any barriers.
Assistive Technologies
QixCount is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
- Browser accessibility extensions
Recommended Browser and Assistive Technology Combinations
Platform | Browser | Screen Reader |
Windows | Chrome, Firefox, Edge | NVDA, JAWS |
macOS | Safari, Chrome | VoiceOver |
iOS | Safari | VoiceOver |
Android | Chrome | TalkBack |
How We Test for Accessibility
We use a combination of methods to evaluate and improve accessibility:
Automated Testing
- Regular automated accessibility scans
- Integration of accessibility checks in our development process
- Monitoring for accessibility regressions
Manual Testing
- Keyboard-only navigation testing
- Screen reader testing with multiple assistive technologies
- Color contrast verification
- Zoom and reflow testing
User Feedback
- Collecting and addressing accessibility feedback from users
- Engaging with users who rely on assistive technologies
Feedback and Contact
We welcome your feedback on the accessibility of QixCount. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Email: legal@qixcount.com
Mail:
Smartqix LLC
175 South 3rd Street, Ste 200
Columbus, OH 43215
When contacting us about accessibility issues, please include:
- A description of the accessibility problem
- The page URL or feature where you encountered the issue
- The assistive technology you were using (if applicable)
- Your contact information so we can follow up
We aim to respond to accessibility feedback within 5 business days and will work to resolve issues as quickly as possible.
Enforcement and Complaints
If you are not satisfied with our response to your accessibility concern, you may escalate the matter to:
U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, NW
Washington, DC 20530
ADA Information Line: 1-800-514-0301 (voice) / 1-800-514-0383 (TTY)
Technical Specifications
QixCount relies on the following technologies for accessibility:
- HTML5
- WAI-ARIA (Accessible Rich Internet Applications)
- CSS
- JavaScript
These technologies are used in conjunction with web browsers and assistive technologies to provide an accessible experience.
Continuous Improvement
Accessibility is an ongoing effort. We are committed to:
- Regular accessibility audits of our platform
- Training our development team on accessibility best practices
- Including accessibility requirements in our design and development processes
- Staying current with accessibility standards and guidelines
- Promptly addressing accessibility issues as they are identified
Additional Resources
For more information about web accessibility, please visit:
- Web Content Accessibility Guidelines (WCAG) 2.1
- Web Accessibility Initiative (WAI)
- ADA.gov – Information and Technical Assistance on the Americans with Disabilities Act
This Accessibility Statement was last reviewed and updated on January 22, 2026.
